Refund/Exchange Policy

Our refund/exchange policy

In order to be eligible for a refund or exchange, you must return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

Customer is responsible for the shipping costs of returns and exchanges. 

If anything is unclear or you have more questions feel free to contact our customer support team at thepositiveink@gmail.com